Contact QuizChallenge SA
We are here to assist players with account access, quiz participation, scores, leaderboard questions and technical difficulties. Please read the guidance below before contacting us so that we can respond to your enquiry more efficiently.
What can we help you with?
🔐 Account assistance
Contact us if you cannot access your account, your profile details appear incorrect, or you need help understanding how your account and quiz progress are stored.
🧠 Quiz and round problems
Tell us if a quiz does not start, a completed round is not recorded, the next round remains locked after a qualifying score, or your result is not displayed correctly.
🏆 Points and progress
Players may contact us for help with recorded points, completed rounds, achievements and leaderboard positions. Points have no cash value and are not exchanged for prizes.
📊 Scores and leaderboard enquiries
Include the category, round, score and date of play when reporting a score problem. Scores cannot be changed without checking the related game result and player record.
⚙️ Technical problems
When reporting a technical issue, tell us which device and browser you used. Explain what you expected to happen and what appeared on the screen instead.
QuizChallenge SA will never ask you to send your password by email. Do not send passwords, banking PINs, one-time passwords or other sensitive security information. We may ask for your registered email and quiz details only to identify the relevant account or result.